Technical Support
Welcome to DeepClean - Phone Cleaner! If you encounter any issues while using the app, please refer to the information below or contact us.
Contact Us
Technical Support Email: spacenest_service@outlook.com
We will reply to your email within 24 hours.
Frequently Asked Questions
Q: How to get started?
After launching the app, click the "Scan" button and the system will automatically analyze your photos and videos.
Q: What files can be cleaned?
You can clean duplicate photos, similar photos, large photos, large videos, blurry photos, screenshots, live photos, screen recordings, etc.
Q: Does it have video compression feature?
Yes, you can compress video files to save storage space.
Q: Is it safe to delete photos?
You can preview all photos and videos to be deleted before deletion.
Feature Guide
🔍 Duplicate Photo Detection
Intelligently identify identical photos to help clean duplicate content.
👥 Similar Photo Detection
Find similar photos for easy selection of the best ones to keep.
🎬 Video Compression
Compress large video files to save storage space.
📱 Smart Classification
Automatically classify screenshots, live photos, blurry photos, etc.
Troubleshooting
Scan Failed
- Check photo access permissions
- Close other apps
- Rescan
Video Compression Failed
- Check if storage space is sufficient
- Confirm video format is supported
- Try compressing again
Important Note
⚠️ Please make sure to backup your important data before performing any reset or uninstall operations. We are not responsible for data loss caused by improper operations.
System Requirements
- iOS 15.0 or later
- At least 2GB available storage space
Privacy & Security
- All photo and video analysis is performed locally
- No photos or videos are uploaded to servers
- You can preview all content to be deleted before deletion
Feedback & Suggestions
📧 Feedback Email: spacenest_service@outlook.com
📱 App Store: Rate us and leave a review
Thank you for using DeepClean - Phone Cleaner! Keep your photos and videos organized and tidy.